Netflix sound problem

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

If yes, then try changing it to a non So you should update your audio driver to see if it fixes your problem. Driver Easy will automatically recognize your system and find the correct drivers for it. Driver Easy handles it all. But with the Pro version it takes just 2 steps and you get full support and a day money back guarantee :.

You can also try manually setting default devices and the default format to see if it fixes the Netflix no sound issue. Microsoft Silverlight is a browser plug-in Netflix uses for more interactive media experiences.

You should hear some noise once you press this button. Refer to Fix 4 below. After installation has finished, go ahead and open Netflix again if you had closed it before uninstalling drivers. You should now not be having any issues with audio. This should take you back to the main Sound menu which you should see now look like below:. You should see that there is a greyed-out speaker with a cross through it next to it which means that your volume is muted.

Click on this button, un-mute it, and close this window. After doing so, re-open Netflix again. If there is no driver installed for this particular audio device then you are probably missing it or just need to update your current one.

Netflix occasionally has problems with its streaming audio, which causes the loss of most or all dialogue. This leads to service calls from Netflix customers who think their equipment is malfunctioning. In the meantime, you can still watch other TV shows and movies.

For more information, go to Report content issues or share title feedback. Select New Format to turn on Dolby Digital 5. Change the New Format option from Dolby Digital 5. If your device\’s audio settings are not set correctly it can cause a wide range of audio issues.

Contact your device manufacturer for help adjusting these settings to be compatible with Netflix and any connected audio devices. Press the power button on the device once, then wait 1 minute. If your device doesn\’t have a power button or you can\’t reach it, leave it unplugged for 3 minutes instead.

Windows will check for updates. If it does not, select Check for updates. We\’re looking into this problem. To help us investigate, please contact Netflix Customer Service. Netflix uses cookies and similar technologies on this website to collect information about your browsing activities which we use to analyse your use of the website.

Learn more about our use of cookies and your information. You can change your cookie preferences. Change your cookie preferences. Help Center. Join Netflix Sign In. Back to Help Home. Android phone or tablet. Check if other TV shows or movies work. If you get the same problem with other TV shows or movies, skip these steps. If other TV shows or movies play normally, you can tell us about the problem. Follow the instructions, then click Report Problem.

Turn your device off, then on. Turn off your Android.

 
 

 

Netflix sound problem

 

If your device has a power cable, unplug it. Make sure your device is completely off, not just in sleep or standby mode. Leave your device off for 15 seconds. Turn on your device and try Netflix again.

Select Video and Audio. Select Audio Format. Select Change Format. If asked, confirm that you want to Change Format. If these steps don\’t work: Repeat steps above. Blu-ray player. Unplug your device from power. Plug your device back in. Turn your device on and try Netflix again. Troubleshoot your device connections.

If you are using an external audio receiver, sound bar, or speakers: Ensure that your speakers are connected to your receiver properly. Check any HDMI or optical connectors to ensure that they are plugged in correctly. Check your device\’s audio settings. Adjust your audio settings.

Press the Home button home on your Roku remote. Scroll up or down and select Settings. Select Audio. Set Audio mode to Stereo. Set-top box. If you have to change your audio setting to stereo every time you play a movie or TV show, there may be a setting on your device that is causing it to default to 5. Contact your device manufacturer for assistance in adjusting this setting to default to stereo audio. Smart TV. All other devices.

Suggested Articles Billing and Payments How to download titles to watch offline How to create, change, or delete profiles Netflix isn\’t working How to search and browse Netflix. Want to contact us? Call Us. Start Live Chat. From the desktop, right-click on the speaker icon on the taskbar.

Select Playback Device. Click Properties. Select the Enhancements tab. Check the box for Loudness Equalization. Make sure Disable all enhancements is unchecked. Try Netflix again.

The Enhancements tab may not be available on all computers. If you do not see the Enhancements tab, your audio drivers or sound card may not support this feature. Windows 8. Change your audio settings Windows App Only. Launch the Netflix app. Select a TV show or movie.

While your TV show or movie is playing, move your mouse over the screen. Windows Set audio to Studio Quality Windows 10 Only. From the lower right corner of your taskbar, right-click on the speaker. Click OK to save the setting. What to do next. PlayStation 3. Change your audio settings. If you have to change your audio setting to stereo every time you play a movie or TV show, there may be a setting on your device that is causing it to default to 5.

Contact your device manufacturer for assistance in adjusting this setting to default to stereo audio. Confirm your HDMI audio settings. From the PlayStation home screen, navigate to Settings. Navigate to Sound Settings. Select Audio Output Settings. Press X to save the settings. Enable 5. Make sure Dolby Digital 5. Make sure Dolby Digital Plus is unchecked. Press the Right arrow.

Press OK if prompted. Enable stereo sound. Xbox One. Select Audio output. Select HDMI audio. Try Netflix again If you still have no sound, repeat the steps above, choosing the other option in Step 6 before you continue troubleshooting below.

Change the option in the drop-down menu to Stereo Uncompressed. Android phone or tablet. Check your volume Make sure the Media volume is turned up on your phone or tablet. Launch the Netflix app and select a movie or TV show. Apple TV. Troubleshoot your hardware connection. There might be an issue with the connection between your device and the TV. Try reversing the ends of the HDMI cable. Try a new HDMI cable. Troubleshoot your device connections.

If you are using an external audio receiver, sound bar, or speakers: Ensure that your speakers are connected to your receiver properly. Check any HDMI or optical connectors to ensure that they are plugged in correctly. From the Apple TV home screen, select Settings. Select Dolby. Select Auto to enable surround sound. If these steps don\’t work: Repeat steps 1—3 above. Select Off to disable Dolby. Select Video and Audio.

Select Audio Format. Select Change Format. If asked, confirm that you want to Change Format. If these steps don\’t work: Repeat steps above. If you use an assistive listening device. If you don\’t use one of these devices, continue troubleshooting below. What should I do next? Adjust your audio settings. Select Settings from the Nvidia home screen. Select Advanced settings.

Select Surround Sound. Select Auto. What should i do next? Are you using an external speaker system? Set-top box. What to do next? If you don\’t see Settings , continue to the next step. Select Dolby Digital. Restart your device. Turn off your device. If your device has a power cable, unplug it. Make sure your device is completely off, not just in sleep or standby mode. Leave your device off for 15 seconds. Turn on your device and try Netflix again. Smart TV. Unplug your device from power.

Plug your device back in.